The caller wasn't coherent.

All I could gather was that he'd been to Iraq and now he thought he was going crazy. At first he wasn't talking about what was wrong with him, but what was wrong with his insurance coverage. He was rambling, yelling, cussing, crying. I thought he was a recent veteran, but then it sounded like he was still active duty. I couldn't tell if he was out of the military or still in it.

He wasn't able to answer my questions, so I let him vent for a while. When he stopped to breathe I asked: "you mean you're active duty, now? You're in the military?"

Well sir, right now I'm AWOL.

They want you Vets to believe they're not, it's All a Mistake!

Or so they , quickly? backtracked, only after one Retired Air Force Major, Robert Hanafin, sent the letter to ABC News, you'll find that link, in PDF, below as well as they're apology in PDF.

Bobby, is not one you want to piss off.

Oh and it seems the Veterans Charities, those given extremely low grades on actually helping Veterans, while doing more to help themselves, are still playing their game, more about that below.