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Like a kid waiting for Christmas ...
Originally posted 2010-09-05 13:40:33 -0400. Bumped and promoted. -- GH
It is probably no secret that I love Google. :) In fact just this past week, GreyHawk and I were trying to decide on a name for my Google affliction (addiction?). Make the jump»
When Google Goes Bad...
Remember years ago when the concept of "Customer Service" didn't exist and if you had a problem with a product and called the company, you got nowhere? Perhaps some of you have worked with products or services that came "as-is" and offered no additional feedback, and only token support -- no actual support, but a suggestion for "where to go" if you had a problem...and the alternate meaning for "where to go" was more likely the intent, as the actual "where to go" was nothing more than a relatively barren wasteland populated only by others searching for solutions to similar problems?
That's what I'm dealing with at this moment. The product is one that is well-known for ~not~ being officially supported. Problem is, the support forum that users are directed to appears to be wholly void of any Google-ish help beyond the basic FAQ information (at least for this problem).
The product? GMail...specifically, when a GMail account has been shut off for a "violation of TOS" when it's highly unlikely that any such violation occurred, and affected account is a one set up for a professional non-profit organization's headquarters. Make the jump»
Why we Google
I love my gMail and would hate to ever be parted from it. I moved away from using MS Outlook because I simply could not control the SPAM. I hate SPAM (both the email kind and the canned artificial meat kind). gMail has all but eliminated the SPAM and I don't have to worry about saving my PST file so I have it when I have to reformat my @#$@#$ VISTA laptop. Make the jump»