When Google Goes Bad...

Remember years ago when the concept of "Customer Service" didn't exist and if you had a problem with a product and called the company, you got nowhere? Perhaps some of you have worked with products or services that came "as-is" and offered no additional feedback, and only token support -- no actual support, but a suggestion for "where to go" if you had a problem...and the alternate meaning for "where to go" was more likely the intent, as the actual "where to go" was nothing more than a relatively barren wasteland populated only by others searching for solutions to similar problems?

That's what I'm dealing with at this moment. The product is one that is well-known for ~not~ being officially supported. Problem is, the support forum that users are directed to appears to be wholly void of any Google-ish help beyond the basic FAQ information (at least for this problem).

The product? GMail...specifically, when a GMail account has been shut off for a "violation of TOS" when it's highly unlikely that any such violation occurred, and affected account is a one set up for a professional non-profit organization's headquarters.

Overcoming Apathy in Australia - Project Omelas

2006-07 Australian bushfire season
The 2006-07 Australian bushfire season was one of the most extensive bushfire seasons in Australia's history. Victoria experienced the longest continuously burning bushfire complex in Australia's history, with fires in the Victorian Alps and Gippsland burning over 1 million hectares of land over the course of 69 days.

January 2009
The early 2009 southeastern Australia heat wave was a heat wave that commenced in late January and led to record-breaking prolonged high temperatures in the region. The heat wave is considered one of, if not the most, extreme in the region's history. During the heat wave, 50 separate locations set various records for consecutive, highest daytime and overnight temperatures.

According to a Monash University study of funeral notices, more than 200 people died as a result of the heat wave. A 45% increase in the death rate was noted during the time. A subsequent report by Victoria's chief health officer, Dr John Carnie, put the final figure at 374.

February 2009
As many as 400 individual fires were recorded on 7 February. Following the events of the 7th of February 2009, that date has since been referred to as Black Saturday.

173 people died as a result of the fires and 414 were injured.

November 2009
Senior climatologist Blair Trewin said 68 long-term weather stations recorded their highest November maximum temperature and 39 stations recorded their highest overnight minimum temperature.

''That represents 10.2 per cent of Australia recording record highs, including 41 per cent of NSW and 29 per cent of South Australia,'' Dr Trewin said.

In Adelaide, the eight consecutive days above 35 degrees doubled the previous November record. It also had a record high of 43.

So records are broken, two years later they are broken again. Not the kind of record you want to break though. When temperatures are causing multiple heat related deaths and bushfires causing loss of life and property, you'd think we'd realize something is up with that. And just as Australia is about to head into Summer, we see the same conditions occurring at the start of Summer which we just saw at the end of Summer immediately prior to the worst bushfires in Australia's history earlier this year.

Scary stuff hey?

Yesterday I wrote of my visit to a solar thermal power station in the Nevada Desert, at Boulder City, near Las Vegas. The plant produces 65 MW of electricity which, during the day, would be close to supplying the needs of 65,000 homes.

The accumulation of CO2 emissions we have been told for over 20 years would create conditions like those described above. So from a risk management point of view, seeking alternatives to where the source of those emissions comes from makes sense. In other words reducing or replacing the source of those emissions is the optimum outcome without eliminating the benefit of the plant itself.

What I would like to talk about is what I think Australia can do to meet energy generated from some of these types of means.